LS3 Bridge — Privacy Policy

Last updated: September 21, 2026

LS3 Bridge is a business phone and team messaging app made by LS3 Solutions for organizations that use the LS3 phone system. It is signed into with an extension issued by your organization's administrator. This policy describes what the app handles and where it goes.

What the app stores on your device

• Your sign-in — the server address, extension number and password for each company line you add. Passwords are kept in the device's keychain.
• Call history — a local list of recent calls, kept on the device only.
• App preferences — theme, audio device choices and similar settings.

What leaves your device

• Calls — call signalling and audio travel, encrypted with TLS and SRTP, between your device and your organization's phone server. The app itself does not record calls.
• Messages and tasks — chat messages, group conversations and task lists are stored on your organization's server so that your colleagues and your other signed-in devices can see them.
• Push tokens — so an incoming call or message can wake the app, the device's push tokens are registered with your organization's phone server, which delivers notifications through Apple's and Google's push services.

What we do not do

• No advertising, and no advertising identifiers.
• No analytics or tracking of your use of the app.
• No sale or sharing of your information with third parties.
• No access to your contacts, photos, or location.

The microphone

The app asks for microphone access for exactly one purpose: so the person you call can hear you. Audio is transmitted only during a call.

Your organization's role

Your extension, and the messages and call records that pass through your organization's phone system, are administered by your organization. Questions about how long they are retained, or requests to remove them, go to your administrator.

Contact

LS3 Solutions — support@ls3solutions.ca